Butts & Guts premix

V

vbk2146s

Member
Can anyone tell me what I'm doing wrong? I have been trying to do the premixes on the Butts & Guts DVD but all I get are the printed anouncements that fade out to the next step. It never goes into the workout sequence. I've used other premies with no problem. Anyone else have this problem? Val
 
I had the same problem. It took me probably 10 or more minutes of restarting the whole thing over to get it to go. I don't have problems with other premixes either, just Butts & Guts.
 
I actually had to take it out and put it back in. Then wait for it to load. Then I tried again. It was very frustrating. I almost decided not to do it. At one time it started at the beginning of the workout,not the premix and another time it started at her talking about the workout. Hope you get it to work.
 
Thanks Karen,
I'll keeping trying, but it's frustrating and time consuming. I was hoping I just needed to change something on my player! Oh well...
Have a good day! Val
 
Have you tried contacting SNM? They may have had this problem with others and can tell you what to do.

Tricia
 
Tricia,
Hi! yes I e-mailed customer service last week but no response. I'm not sure if it was the right address. I think I'll try again. Thanks, Val
 
From what I understand from some of SNMs responses to others regarding this type of problem is that it is your DVD player that is the problem. I can not fully explain it but a premix is not like a streaming video. In the premixes the dvd player has to jump to the sections that it's being told to go to in order to play the premix as programmed. Some DVD players are not capable of this. There was a post about this in the ask cathe forum. You may want to do a search for it. But they will tell you it's not a dvd problem if it is only the premixes. Its a dvd player problem.

Catherine http://www.smileyhut.com/silly/arrowhead.gif


http://images.meez.com/user02/07/07_10005451873.gif
 
Thanks Catherine,
The other DVD's will play the premixes on that player. It's only my Butts&Guts DVD so far
Val
 
Thats my next step. Just thought it was something little I was missing since I've used premixes before. I'll check out my other player.
 
Catherine,
I tried the DVD on a different player and it works. But get this. I went back to the first player and one of the premixes work but the others don't. If I hit next then back twice it will go to the segment needed. So I would have to click forward and back each time the exercise changed! I guess I'll have to have x-tra patience when doing that premix. I also read most of the thread about premixes, thanks for all your help.
Val
 
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