Recent content by Tootles

I second that request! I'm never sure how my hips should align and it feels so awkward.

In case anyone is curious, I finally emailed The Step yesterday morning (I'm a terrible procrastinator) with my concerns and some photos, and they responded the same evening to say they're sending a new platform. What great customer service!

Oh, that's a very good thought. It could just be the very old flooring in my rental. I'll try it in a few places around the house to figure out whether the problem is with the step or the floors, then reach out to customer service if it's definitely the step. Thanks!

Hello all! I'm wondering if I have a faulty step or if a little wobble is normal. I just got my first full-sized original step (I used to use a Reebok step, but I wanted the option for extra risers and incline work). The platform/topper tends to sit a little unsteadily on the risers - sometimes...

My issues seem fixed, weight is saving and I was even able to use the "Enter Daily Values" button to go back and add my information from last week. Thank you so much!

Thank you for the update!

I bet it has something to do with the server migration they did on Monday (https://cathe.com/forum/threads/important-cathe-com-server-move-this-afternoon.316191/). Hopefully WM will get sorted soon!

Additional details: I tried again this morning. In Chrome (mobile and desktop versions) I can log in and add workouts to my calendar, but I cannot save my weight either on the home screen under Current Weight or by selecting the green "Enter Daily Values" button. I next tried the Edge browser...

Hi admin, I'm also having problems. I can log in and add workouts to my calendar, but I can't save my weight. I enter the updated weight, hit save, and then it reverts to the old weight. I tried clearing my cache and using both my phone browser and Chrome on a laptop with no luck. It's so odd!

I reported it in the tech support forum on August 28, then emailed support a couple days later. An admin replied "Just want to let everyone know we're in the middle of updating all of the old code to the Workout Manager to bring it up to today's standards. This means we're going to break a lot...

Thanks for the update! I really appreciate it

Well, I emailed [email protected] yesterday about the weigh-in not saving. You might want to contact them about your issue as well.

Hm, I was just able to save a DVD workout to my calendar, but the weigh-in still won't save for me. Were you entering a manual/custom workout or selecting a Cathe DVD?

Workout Manager won't save my weigh-in today. I tried updating via mobile and desktop. I am not getting an error message, but when I hit save after entering my weight it simply reverts to yesterday's number as though I hadn't entered anything. Any ideas? Thanks!

This seems like a good article/site: http://betterbuttchallenge.com/what-is-hip-dip-and-why-having-this-feature-doesnt-mean-youre-a-freak/ To sum up, it's a result of your bone structure and you probably can't do much to change them, but they're perfectly normal and lovely. If you want to...