Recent content by Tootles

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    Wobbly Step Platform

    In case anyone is curious, I finally emailed The Step yesterday morning (I'm a terrible procrastinator) with my concerns and some photos, and they responded the same evening to say they're sending a new platform. What great customer service!
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    Wobbly Step Platform

    Oh, that's a very good thought. It could just be the very old flooring in my rental. I'll try it in a few places around the house to figure out whether the problem is with the step or the floors, then reach out to customer service if it's definitely the step. Thanks!
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    Wobbly Step Platform

    Hello all! I'm wondering if I have a faulty step or if a little wobble is normal. I just got my first full-sized original step (I used to use a Reebok step, but I wanted the option for extra risers and incline work). The platform/topper tends to sit a little unsteadily on the risers - sometimes...
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    Workout Manager problems.

    My issues seem fixed, weight is saving and I was even able to use the "Enter Daily Values" button to go back and add my information from last week. Thank you so much!
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    Workout Manager problems.

    Thank you for the update!
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    Workout Manager problems.

    I bet it has something to do with the server migration they did on Monday (https://cathe.com/forum/threads/important-cathe-com-server-move-this-afternoon.316191/). Hopefully WM will get sorted soon!
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    Workout Manager problems.

    Additional details: I tried again this morning. In Chrome (mobile and desktop versions) I can log in and add workouts to my calendar, but I cannot save my weight either on the home screen under Current Weight or by selecting the green "Enter Daily Values" button. I next tried the Edge browser...
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    Workout Manager problems.

    Hi admin, I'm also having problems. I can log in and add workouts to my calendar, but I can't save my weight. I enter the updated weight, hit save, and then it reverts to the old weight. I tried clearing my cache and using both my phone browser and Chrome on a laptop with no luck. It's so odd!
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    Workout Manager on the blink?

    I reported it in the tech support forum on August 28, then emailed support a couple days later. An admin replied "Just want to let everyone know we're in the middle of updating all of the old code to the Workout Manager to bring it up to today's standards. This means we're going to break a lot...
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    Workout Manager Weigh-In Won't Save

    Thanks for the update! I really appreciate it
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    Workout Manager Weigh-In Won't Save

    Well, I emailed [email protected] yesterday about the weigh-in not saving. You might want to contact them about your issue as well.
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    Workout Manager Weigh-In Won't Save

    Hm, I was just able to save a DVD workout to my calendar, but the weigh-in still won't save for me. Were you entering a manual/custom workout or selecting a Cathe DVD?
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    Workout Manager Weigh-In Won't Save

    Workout Manager won't save my weigh-in today. I tried updating via mobile and desktop. I am not getting an error message, but when I hit save after entering my weight it simply reverts to yesterday's number as though I hadn't entered anything. Any ideas? Thanks!
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    "Hip dip"

    This seems like a good article/site: http://betterbuttchallenge.com/what-is-hip-dip-and-why-having-this-feature-doesnt-mean-youre-a-freak/ To sum up, it's a result of your bone structure and you probably can't do much to change them, but they're perfectly normal and lovely. If you want to...
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    I'm such a weakling :)

    When I first started to exercise, I began with old school step workouts and no weights. My arms would still be so tired just from waving them around in the air for 30-45 minutes! A decade later, I can almost always keep up with Cathe's weights and reps. Keep at it! Also, JeanneMarie is...
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