Refund already????

[Debinmi]

That is strange. I haven't had anything like that happen, nor have I seen anyone post something like that. What does that even mean..."intercepted & redirected by sender?" Maybe they realized there was a mistake in the order & need to correct it???

It was delivered today & I asked our lovely mail lady what "intercepted" meant. She said it's usually one of 2 things: 1) the postage didn't seem correct for the item; or 2) the pkg seemed suspicious. In either case the postmaster opens the pkg to inspect it. The pkg was the barbell. At any rate: ordered on Feb 18; delivered March 17. Whew ... maybe I should have paid extra for UPS to deliver.

 

[Soapmaker]

Strange. I just got an exception alert from USPS saying my pkg was intercepted and redirected by the sender. Delivery date is now unknown. Weird!

Most likely a problem at the post office. AI directing packages to the wrong place. Things have deteriorated since more companies started using AI. I've had some packages take interesting detours, get lost and then get found and sent on their way.

I can't imagine Cathe sending you the wrong package, then realizing the mistake and asking for it back. It could happen, possibly??? Maybe it's their first such error because of the volume of orders. Given what USPS is charging for shipping, I think they would send another package with missing items before requesting a return.

I'm glad you got it. I almost got the STS bar but it is 5 inches longer than the one I use.

 

[FitSaxe]

Most likely a problem at the post office. AI directing packages to the wrong place. Things have deteriorated since more companies started using AI. I've had some packages take interesting detours, get lost and then get found and sent on their way.

Fact!

This happened to my order. Yes there have been delays because of the 65% sales --- warehouse clearance. I contacted customer service and shout out to Nancy because she has always been helpful. They are all helpful.

 

[Debinmi]

Most likely a problem at the post office.

Yup. The local postmaster was a bit curious lol.

 

[DeannaTS]

Most likely a problem at the post office. AI directing packages to the wrong place. Things have deteriorated since more companies started using AI. I've had some packages take interesting detours, get lost and then get found and sent on their way.

I can't imagine Cathe sending you the wrong package, then realizing the mistake and asking for it back. It could happen, possibly??? Maybe it's their first such error because of the volume of orders. Given what USPS is charging for shipping, I think they would send another package with missing items before requesting a return.

I'm glad you got it. I almost got the STS bar but it is 5 inches longer than the one I use.

Interesting you said that about packages being redirected because of AI. I just had a package coming from California that made it to ABQ (where packages usually make it to me by the next day). So when it didn't show up yesterday as scheduled, I checked the tracking & it left ABQ & took a sightseeing tour to Amarillo, Texas. Two of my Cathe packages stalled in Dallas for 3 days. One of them showed up today in horribly beat up condition but all my items were in it. I wonder why all my packages want to stay in Texas? LOL!

I had a Cathe package that I was afraid was accidently overlooked, but found out today that it was the order that had the out of stock refund on the blue mat. I wonder if they held off sending it out just in case they discovered some more of those mats in the warehouse. I remember reading somewhere that they mentioned checking back on out of stock items in case they found another stash in the warehouse. The box is now in ABQ. I think I'll get it tomorrow or Saturday if it doesn't decide to go to Texas!