I've had two vastly different experiences with BB.
When I ordered YBB last year, it took weeks and weeks to get my order. They couldn't find it, couldn't track it, didn't know where it was, etc. I was really, really ticked. Fast-forward to this year. I knew I wanted to try TJ because I was really looking for something different with cardio. I ordered and assumed it was going to take weeks, so just didn't think about it. I never got any kind of confirmation email but then lo and behold the order was on my doorstep within two weeks. Very strange.
HOWEVER, based on comments here and other forums, I would say, buyers should be wary. The best approach appears to be using a one-time credit card (accepting the one-time charge rather than the time payment) and express shipping. Also it seems to work best if you order via the live chat with a person named Amber Otto, who is either the most famous customer service person in the United States or a figment of Beach Body's imagination, designed to give us a trusting source. Who knows?
I like the Max Results TJ workouts a lot, though. Chalene is not Cathe, but then, who is??
Marie