Unsubscribed from e-newsletter

Kellyro77 said:
I haven't, but that's because I unsubscribed. Sounds like you may want to contact customer service about not receiving emails since it sounds like you didn't unsubscribe.
Click to expand...
Thanks for the reply.
Do you still get update regarding pre orders? Since March I have not received any update in my inbox
This is unusual.

I will send a mail to customer service.
 
No, actually - I didn't get an update about my purchase. Good point. Feel like I should get those, if they're sending them out - but maybe they're not.

I remember them saying to keep your original pre-order receipt email as that's what contains the code to use for downloading the 4 free workouts. So maybe they've not sent any follow-up emails in relation to the pre-orders, yet.
 
Kellyro77 said:
No, actually - I didn't get an update about my purchase. Good point. Feel like I should get those, if they're sending them out - but maybe they're not.

I remember them saying to keep your original pre-order receipt email as that's what contains the code to use for downloading the 4 free workouts. So maybe they've not sent any follow-up emails in relation to the pre-orders, yet.
Click to expand...
International customers get a separate email providing the code to use for downloads. Not included on original receipt. I received mine the day before the downloads were available, the only email since the purchase that was necessary.
I have continued getting the newsletters that aren't newsletters out if the concern that if I'm removed from the customers list by my request, I will not get the information that I need. But I have certainly noticed that Cathe.com has changed in tone and marketing is a high priority. FACEBOOK is primarily a marketing tool. I don't know. I would like to stop the junk mail. After I receive the series completely I will likely unsubscribe. Take a break.
 
I think the e-newsletters go through a different funnel from the verified purchase emails. But then I don't work at SNM, so probably best to ask someone there for assistance if anyone feels like they're not getting important communications.

Another possibility is your ISP started blocking her emails (especially if they started seeming spammy - and those daily emails a while back were definitely spammy.) Or, check your own email app settings to make sure her stuff isn't dumping into your junk mail folder or you have a filter set that's moving it to junk mail.
 
I receive a LOT of e-mails from her. They aren't very informative though - just the same ads over and over. I wish there was a way to specify what type of e-mail (ex. educational or NEW product/series announcements ONE time, and updates. I'd like to unsubscribe from the redundant stuff - fills my box up so fast that I'm afraid I'll miss something from my insurance company or other business transaction. I used to keep one e-mail for junk and 1 for family, friends, business, but I'm really good about not giving my e-mail out, and I'd never gotten junk from Cathe, so I simplified my life and got rid of the "junk" e-mail. I think I have to unsubscribe altogether to get it to stop. I can't find another way to het my organized/efficient/usable again. You're absolutely sure that your e-mail didn't do something with them? Mine set up a separate folder for them, and I didn't realize it - I had to be one of the last ones to know about the new LMR. lol I found out about it on the forum, checked and saw my e-mail account had separated Cathe's stuff, and I put my e-mail account back the way it originally was. Wish I hadn't though. lol
 
Kellyro77 said:
No, actually - I didn't get an update about my purchase. Good point. Feel like I should get those, if they're sending them out - but maybe they're not.

I remember them saying to keep your original pre-order receipt email as that's what contains the code to use for downloading the 4 free workouts. So maybe they've not sent any follow-up emails in relation to the pre-orders, yet.
Click to expand...
I have my code printed on my home office-desk ready for each download.
The code will be used at least 5 times at this occasion.

You are probably right. May be they have not sent any update by mail.
 
Hazlady said:
I'm still receiving emails. I've received 16 since June 16 and yesterday, July 15 (Note, I'm in NZ so we are a day ahead of US). Mostly advertising with the odd update on the LMR bonus workouts.
Click to expand...
Thank you for letting me know. So .... Among those 16, there is no newsletter as such. That is what most of us are missing.
:oops:
 
It seems the format was changed awhile ago from newsletter to advertising the new series and reminders of what is coming up. I didn't read a lot in the newsletter anyway, just skimmed to see if I wanted to go to Cathe.com to read an article.
 
nckfitheart2009 said:
Thank you for letting me know. So .... Among those 16, there is no newsletter as such. That is what most of us are missing.
Click to expand...
I haven't had a newsletter like what we used to get for a while now. I used to get these once a week. I did the same as Snowlover, I skimmed these to see if there was an article I wanted to read and then would go to the website to read it. There was quite a lot of advertising in those ones too, which I didn't care for. Now, if we do get a mini article in an email, it is often linked to the current series being promoted.
 
Hazlady said:
I haven't had a newsletter like what we used to get for a while now. I used to get these once a week. I did the same as Snowlover, I skimmed these to see if there was an article I wanted to read and then would go to the website to read it.
Click to expand...
it is sad to admit but we won't get the amount of information we used to on a weekly basis. I checked the blog from the website and it is clear most of the post are ads. It is all about promotion from now on.
 
You must log in or register to reply here.

Our Newsletter

Get awesome content delivered straight to your inbox.

Top