Three cheers for Cathe.com

[ElisaS]

Cathe,

I was so thrilled to finally take the plunge and purchase my first Cathe videos, having spent a lot of time on this wonderfully informative website researching my choices. My ordering experience was so extraordinary that I just had to post it here for all to see, although I'm sure my experience was not unique. In short, I ordered online Monday morning of this week, had a confirming e-mail from Cathe.com within minutes, had a confirming e-mail from UPS that afternoon, and had my videos in hand on Tuesday afternoon. Amazing. I have ordered from just about every online video source imaginable and most are perfectly OK. The large ones suffer from their size, the small ones scramble a lot but are often overwhelemd. But you seem to have put a large investment into this site and I just wanted you to know how much I appreciate it.

Elisa S.

P.S. Did "Rhythmic Step" this morning!! Wow!!! To come: Power Hour, Cardio Kicks, MIC, and Step Works. Can't wait.

 

[Rose11]

Hello Elisa ! Welcome to the Cathe wagon hehe! Those are great tapes. You're going to have a lot of fun with them. I also think that Step and Motion has a great service. Cathe's professionalsm goes from the quality of her videos, to her website, to her company. I hope it stays that way.

 

[Cathe Friedrich]

Go Elisa :-jumpy!!!!!! Keep us posted and have fun!

 

[Peanuts]

I just splurged and purchased the 23 DVD package. So far I like the quality and great customer service offered here.

 

[kathym]

I have always had an OUTSTANDING experience with Cathe's site. Orders are always shipped quickly and I receive an email telling me the tracking number.

Can't wait to pre-order the next set.

THANKS CATHE and Cathe's support team.

Kathy

 

[Ally]

I agree! Not too many companies have this level of customer service. Cathe sure seems to know what she's doing, not only with her workouts but her business too!

 

[cyberfit]

I live in Tennessee and every order that I have placed with SNM has arrived two days after placing the order. There have been no exceptions to this outstanding customer service. Cathe and SNM have really got it together. I have complete respect and admiration not only for her very effective workouts, but also for her very sound business practices.