L Sass
Cathlete
Hi all. I have a 3-yo side by side refrigerator freezer that I got from Sears. Lately it's malfunctioning where it cannot dehumidify extra moisture in the fridge. So everything gets sopping wet, the shelves are covered in pools of water, and there is a puddle in the bottom. It goes for about 3 days of doing this, followed by 3-4 days of normal operation and then the humidity problem repeats.
Had service out 2x. First they pulled out and replaced the cold air vent from fridge side - which was frozen solid (the moisture collects in there and then when it cools it freezes). That didn't work. Then they installed a small fan somewhere inside - that's not working. So yesterday I called for service again, and the young man on the phone suggested that I should unplug it and let it sit for 2-4 hours everytime this happens. HUH? I asked him if he was serious - "yes, ma'am" he says.
Should I have to do this? I'm kinda thinking if I have a 3-y.o. refrigerator I shouldn't have to defrost it once a week - but maybe I'm wrong. How long to refrigerators last?
Lorrie
Pain is temporary - quitting lasts forever
Candace Grasso, CC-V-6
Had service out 2x. First they pulled out and replaced the cold air vent from fridge side - which was frozen solid (the moisture collects in there and then when it cools it freezes). That didn't work. Then they installed a small fan somewhere inside - that's not working. So yesterday I called for service again, and the young man on the phone suggested that I should unplug it and let it sit for 2-4 hours everytime this happens. HUH? I asked him if he was serious - "yes, ma'am" he says.
Should I have to do this? I'm kinda thinking if I have a 3-y.o. refrigerator I shouldn't have to defrost it once a week - but maybe I'm wrong. How long to refrigerators last?
Lorrie
Pain is temporary - quitting lasts forever
Candace Grasso, CC-V-6