SNM - your repsonse

[KarenL]

Wasn't sure if you saw my reply to your post. I purchased the Body
Blast series back in early 2003 in the presale. I believe they were
shipped right around the beginning of November. If I am correct, then
my video falls into the 90 day warranty period and I should receive a replacement, right?

Karen

 

[SNM Videos]

You need to email customer service for specific questions about an order or problem.

 

[KarenL]

okay SNM..........I just sent you my third e-mail. At this point I am very frustrated.

 

[SNM Videos]

What email address are you trying to send to? We have not received an email from you today.

 

[KarenL]

I responsed directly to your e-mail from this morning. My computer
says it was sent. I am going to send another e-mail now. Please let me know if you receive it.

Thank you.

Karen

 

[SNM Videos]

Yes, we have responded to your email today

 

[KarenL]

Thank you! Thank you! Thank you!