SNM: tapes came, but....

Circuit Max has a cracked casing and something is rattling inside Cardio Kicks; the 6-pack seems OK (haven't watched them yet). What should I do?
TIA.
I'm so disappointed after all this time
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Not SNM, but...

Someone on the Ask Cathe forum has a defective tape and they said just to e-mail them and they will send a replacement. I'm sure they'd do the same thing for you. I got a defective StepWorks last year and the replacement came very quickly
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