Renewing Cathe Live/On Demand

NLinZona

Member
I have a non-renewing subscription to Cathe Live and Cathe On Demand that expires May 4th. How do I renew the subscription? Thanks!
 
OK, so I went ahead and renewed my subscription BEFORE the May 4, 2023 expiration date and that was a mistake. Now, I have TWO active subscriptions - one that expires on May 4th of this year and one that expires in April of NEXT year.

For anyone else who might be interested, I'm guessing that the best way to renew a non-renewing Cathe Live/On Demand subscription is to wait until the DAY OF the current expiration date before you renew.

Regards to all.
Nancy
 
Sorry you had difficulty ... I don't subscribe so couldn't offer any suggestions. My suggestion now is to contact customer service on Monday morning and see if you can get this ironed out.
 
I have a subscription, but it’s automatic renewing on a monthly basis, so I wouldn’t know that answer either. I totally agree with Debinmi, and contact CS Monday. There is a man named Bob there that can probably help you on this.
 

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