I had this done about 5 years ago ... it was expensive but I think well worth it for me. I had a fairly heavy dark "mustache" and some dark hairs on my chin and neck. The area on my neck was developing scar tissue from all the plucking. Prior to laser I had tried various other measures ... bleaching, shaving, waxing, tweezing, letting it grow, etc. I never liked any of the results. I had a total of 5 treatments over about 5-6 months. It did hurt for a day or so after the procedure and I'd have reddness and swelling some ... I always had the appt on a Friday afternoon so I wouldn't have to go to work for a few days. I've since had a few hairs grow back, but they are less coarse and easier to deal with than the hundreds I had previously. My hair is graying and it is best to do the treatment before the hair grays as the procedure isn't effective on light or gray hair ... the dark the better. Hope this helps. Deb