Gatorfan76
Member
[font size="1" color="#FF0000"]LAST EDITED ON Mar-14-02 AT 08:59PM (Est)[/font][p][font size="1" color="#FF0000"]LAST EDITED ON Mar-14-02 AT 08:57 PM (Est)[/font]
Ok guys, here in a nutshell is what happened , I just need your input on what I should do:
I bought a 33oz bottle of Back to Basics shampoo from Ebay. When the package arrived there was shampoo all over the place, and the post office even had to put it in a plastic bag. Our mailman told me to just "return it to the sender , b/c the person who sent it did a really crummy job packaging it". So I returned it to sender, and contacted the seller.
She pretty much said I was S.O.L, and it's too bad I can't get my money back b/c I chose not to insure it. The money was only $20.50 but that's a lot for getting nothing. She was totally not helpful at all, her tone was "well too bad for you, I already got your money".
I'm really feeling that this whole mess is so unfair, and I feel like I'm getting the short end of the stick here. But,on the other hand, yes I should have insured it, but I would think if you were packaging something that would spill like shampoo, you'd make sure it was totally secure.
What should I do, I really try to never give negative feedback, until every avenue has been exhausted. Do you guys have any suggestions on how to resolve this??
Ok guys, here in a nutshell is what happened , I just need your input on what I should do:
I bought a 33oz bottle of Back to Basics shampoo from Ebay. When the package arrived there was shampoo all over the place, and the post office even had to put it in a plastic bag. Our mailman told me to just "return it to the sender , b/c the person who sent it did a really crummy job packaging it". So I returned it to sender, and contacted the seller.
She pretty much said I was S.O.L, and it's too bad I can't get my money back b/c I chose not to insure it. The money was only $20.50 but that's a lot for getting nothing. She was totally not helpful at all, her tone was "well too bad for you, I already got your money".
I'm really feeling that this whole mess is so unfair, and I feel like I'm getting the short end of the stick here. But,on the other hand, yes I should have insured it, but I would think if you were packaging something that would spill like shampoo, you'd make sure it was totally secure.
What should I do, I really try to never give negative feedback, until every avenue has been exhausted. Do you guys have any suggestions on how to resolve this??
