how long will it take to get the DVD replacements?

naughtoj

naughtoj

Cathlete
R they all out yet?

I didn't get mine so I was wondering. Sorry if I missed this somewhere. Help??

Thanks!
 
I haven't got my replacements yet either. Also we didn't have to report our defective dvd's did we? If you ordered them you automatically get a replacement right? If so I am patiently waiting.



kim
 
Hey Kim

I wondered the same thing a while back about having to report them and I e-mailed Cathe & they said no need to contact them if you ordered directly from Cathe. I still haven't received my replacements yet either but I'm not concerned about it b/c I haven't had any trouble with my new ones. Did you have trouble with yours?

Happy NYE!
 
If I recall, I think they said they still have another week or so before all the replacements are mailed out. Hope that helps.
 
I am on the west Coast and I got mine the day after X-mas. They work great and no freezing, but my other ones didn't freeze in my new DVD player either...For whoever asked yes, we all get replacement DVD's and an postage paid envelope to send back your other ones...:)
 
I received mine on 12/29 and they work great. I never had a problem with my originals but I have noticed that the new ones do transition from segments much smoother. I bet you will get them soon.
 
I'm in south Florida and have not received the DVD replacements yet. I thought I read the mailings were going in the same 'order' as the original DVD mail out. So since I didn't preorder until August 2006 so I expect I'll be a bit later in receiving the replacements. I'm fortunate in that none of my orginals freeze or skip.

Happy New Year!
Diana
 
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