High Step Advanced DVD - Glitches?

N

nbergren

Cathlete
Hi all

I was just previewing my new DVD and at about 5:20 in the warm up there is a glitch where it freezes for a second and then slow mo pixles through Cathe's movement. Anyone else have this problem or do I just have a bum DVD?

I rewinded and also checked in the warm up section of the premixes and get the same flaw. Hmmmm, bummer!

Anyone else?

NB
 
Yup, it happens on mine, too! I was bummed really bad at first but then I figured it was just a warm-up so it's not all that bad. Still, after paying the $$$ for it, I wanted a glitch-free DVD but oh well :-(
 
I was previewing the Body Fusion and I had the same issue in my DVD. I'll have to preview the High Step next to see if it has the same problem. :(
 
This is not a glitch on Body Fusion. This is simply what is called a layer change. All dual layered disc have this.
 
>Yup, it happens on mine, too! I was bummed really bad at
>first but then I figured it was just a warm-up so it's not all
>that bad. Still, after paying the $$$ for it, I wanted a
>glitch-free DVD but oh well :-(

From what SNM posted to a question of mine, the Advanced High Step DVD is single layered and should not have a layer change in it. If this is happening on that DVD, then it is a glitch. Don't just say "oh, well". You paid for a new, perfect DVD and should have one. Make use of your 90-day replacement of defective DVD's (as this is what it is) to get a replacement. If there's a problem like this on it now, it might get worse in the future.
 
>>Yup, it happens on mine, too! I was bummed really bad at
>>first but then I figured it was just a warm-up so it's not
>all
>>that bad. Still, after paying the $$$ for it, I wanted a
>>glitch-free DVD but oh well :-(
>
>From what SNM posted to a question of mine, the Advanced High
>Step DVD is single layered and should not have a layer change
>in it. If this is happening on that DVD, then it is a glitch.
>Don't just say "oh, well". You paid for a new, perfect DVD
>and should have one. Make use of your 90-day replacement of
>defective DVD's (as this is what it is) to get a replacement.
>If there's a problem like this on it now, it might get worse
>in the future.

Kathryn,
You're right! I just emailed SNM and hopefully this can be resolved :)
 
Just want to correct you in that our DVDs are guaranteed for life, not 90 days. Videos are guaranteed for only 90 days.
 
I have the same problem on the advanced, but I really hate to have to part with it to get an exchange. I've never had a problem with a Cathe DVD before, do I have to send it back then wait on a new one?
 
>This is not a glitch on Body Fusion. This is simply what is
>called a layer change. All dual layered disc have this.

If this is NOT a glitch, then why do all my other dual layered Cathe's play smoothly and the Body Fusion has this freeze right around the end of the warm up section?
 
If they're dual layered disc they too will have the same problem. Sometimes the freeze is not obvious as it may occur at a chapter point that begins with a transition or a couple seconds of black ( a black screen that freezes will look the same as a black screen that does not). As an example of a another DVD with a layer change please watch our Interval Max workout, which is on our Rhythmic Step DVD, you will notice the layer change and freeze towards the end of either interval 6 or 7.
 
So we're supposed to accept this freeze as normal? Couldn't the dvd author edit it to where the freeze occurs at a more appropriate spot?
 
RE: More about DVD layer changes

Yes, a freeze is normal for many players in playing a dual layered disc at the layer change point. When you make a dual layered DVD there are certain rules that have to be followed. A dual layered disc contains two layers called layer “0” and layer “1”. By rule, layer “0” must be larger than layer “1. When a DVD is authored we can’t choose a layer point until we have finished the project and have started to burn a DLT tape. At this point the software will offer us a few choices on where we can put the layer change. Sometimes the software will offer several choices while other times the choices will be slim. It really all depends on the project, the number of chapter points and the total disc space used. In the case of Body Fusion, we had only a few possible places where we could put the layer change since this DVD utilizes nearly all of the allowable disc space. We put the layer change at the beginning of the first step aerobics section, so you’re really not missing anything. Sometimes layer changes are obvious, and sometimes they’re not. A lot will depend on your player and where we can put the layer change. I think a good place for you to learn more about DVDs and DVD players is DVDReview.com’s FAQ page : http://www.dvdreview.com/faq/dvdfaq.shtml

Here is what they have to say about layer changes: Why does playback sometimes freeze for a second?

Some movies, especially those over two hours long or encoded at a high data rate, are spread across two layers on one side of the disc. When the player changes to the second layer, the video and audio may freeze for a moment. The length of the pause depends on the player and on the layout of the disc. The disc producer usually tries to choose a point where the pause will be less noticeable. The pause is not a defect in the player or the disc.

What's a dual-layer disc? Will it work in all players?
A dual-layer disc has two layers of data, one of them semi-transparent so that the laser can focus through it and read the second layer. Since both layers are read from the same side, a dual-layer disc can hold almost twice as much as a single-layer disc, typically 4 hours of video. Many discs use dual layers. Initially only a few replication plants could make dual-layer discs, but most plants now have the capability. The second layer can use either a PTP (parallel track path) layout where both tracks run in parallel (for independent data or special switching effects), or an OTP (opposite track path) layout where the second track runs in an opposite spiral; that is, the pickup head reads out from the center on the first track then in from the outside on the second track. The OTP layout is designed to provide continuous video across both layers. The layer change can occur anywhere in the video; it doesn't have to be at a chapter point. There's no guarantee that the switch between layers will be seamless. The layer change is invisible on some players, but it can cause the video to freeze for a fraction of a second or as long as 4 seconds on other players. The "seamlessness" depends as much on the way the disc is prepared as on the design of the player. OTP is also called RSDL (reverse-spiral dual layer). The advantage of two layers is that long movies can use higher data rates for better quality than with a single layer.
 
RE: More about DVD layer changes

This is really great information!! Thank you so much for posting it. The technology that goes into DVD's right now is amazing!

Carol
:)
 
My High Step Training DVD freezes during cycle one to such an extent that it stops altogether. I just get a black screen. I have problems through the leg section too. It only becomes good during the Triceps section.

I have emailed CK Sales and hopefully will get a replacement. This was the only one of the set that I was really looking forward too.

I haven't even unwrapped the Intermediate DVD yet and am not sure at this moment whether I want to or not.

Cathy
 
My advanced High Step DVD also has the same glitch described by the original poster. Has anyone corrected the problem by cleaning the disk? I haven't tried anything because this is my second DVD. I thought the original glitch was caused by arriving in a loose case.
 
I just received a replacement for a disc that has the same problem (right at 5 mn 10 seconds), and it is also problematic, though it presents itself in a different way (the first disc froze, then after I cleaned it twice, ending up having Cathe's head go one way while her body went the other way! The second disc looks like there is a double or triple exposure and a "shimmy" on part of the image.

I'm no DVD production professional, but it seems to me that there must be some image error on the master disc that was copied onto these disc, or that the machine that was used to make some of the DVD's had something happen at the 5 mn 10 sec mark while a batch was being made. Maybe for some reason some DVD players aren't reading the defect (which doesn't mean we should have to buy a new DVD player to avoid seeing the problem!).

I think SNM needs to have the DVD replicator redo this DVD, unless it's something that has only affected a small percentage of the discs (but they need to be credited by the reproduction company for them, and we need defect-free copies).
 
I just received my replacement High Step DVD yesterday. UGH! The replacement that SNM sent has the SAME EXACT glitch as the first one!!! Very frustrating! I know that the problem is NOT with my DVD player because ALL ( yes, ALL! ) of my other DVD's play fine. I am not sure whether it is worth trying to remedy at this point. I don't want to keep sending DVD's back and forth with SNM only to receive the same problem. I love Cathe and have never encountered problems on her DVD's in the past but after paying $24.99 for one workout on DVD, this problem has me a bit cautious as to whether it was worth preordering. I am sorry to complain :-(
 
I'm not sending mine back until SNM resolves this issue on whether they are all defective. There are just too many with the exact same glitch at 5:10 for it to be all our DVD players!!!
Beth
 
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