facebook ordering error

[LindaL]

SNM,

There seem to be several of us who are trying to order both the DVDs and the downloads through Facebook and are getting an error message. Can you please help us with this? Thanks.

 

[SNM Videos]

Low Impact Series error on DVD/download Deluxe

We found and fixed this bug. This was only on The DVD and Downloads Deluxe selection. We will void out the duplicate orders and charges for the people this happened to. Customer service is doing that now. I think we caught all of the orders that had this problem, but just to make sure please contact us if you haven't done so already.

You don't need to reorder if this happened to you. We will send you your download coupon on either Monday or Tuesday.

If you had a different problem than this please let us know

 

[stepitup]

I am trying to order other downloads with the presale, but the SAVE15 coupon is not working. I am getting a message that it is expired. Also, it appears that I can't add downloads to my presale cart...I'm ordering from cathedownloads.com. Is that right?

 

[SNM Videos]

Save15 coupon for downloads

That will not work till tomorrow for downloads,