Pretty darn good service with DirecTV. Not only that, when we called them up after having their service for a couple of years, and told them that the Dish would give us free installation & a lesser rate for all 4 rooms installed, they matched the offer. Yes it was a an extra 20 minutes of our time, but it was worth the hassle, monthly payments & I get it everywhere in my house.
As far as cable, they are notoriously bad with their service. Because of where I live, I can't get DSL so I get broadband. Their customer service is the most pathetic example of customer service I have ever encountered. I have innumerous stories I can tell you guys, but will spare you, & this is only from the last 2 months. But they know I have no other recourse so they obviously don't care.
Marla