Last night I was having a pity party since I injured my foot and couldn't do anyt workouts with impact. So I decided to order some more CC workouts for a little pick me up since I could do them on an ellipse. Well, I wasn't paying enough attention because I reordered one of the workouts I already have. Since it says everywhere on their website that they guarantee your satisfaction I decided to try to contact customer service to see if I could "return" my duplicate for a different workout. Can you believe it, they said yes. The first thing I did when I got up this morning was to check my e-mail for a reply and in my inbox was my new workout. I am downloading it as we speak so I can do it today, yeah
I wanted everyone to know what a really good company CC is to work with. They could have easily said no to my request and I would have accepted the answer because it was my mistake. But their act of good customer service made a very loyal customer out of me.
I wanted everyone to know what a really good company CC is to work with. They could have easily said no to my request and I would have accepted the answer because it was my mistake. But their act of good customer service made a very loyal customer out of me.