Cathe...you customer service staff...

[mrsprice]

...is the best! I placed an order today online and mistakenly selected the wrong tape. I called your 800 # and someone got back to me very shortly afterwards and corrected the order for me.

I just wanted to make mention of it to you.

One of the reasons that I have just about all your workouts is not only because they are excellent, but also because you have excellent people on your team.

Thanks to both you and your wonderful staff!

Cheryl

 

[Stargazer]

Oh, I SO agree! I actually had a similar experience only I just changed my mind. They amended the order and I received what I wanted.
-joy

 

[Cathe Friedrich]

Thank you Cheryl! This means a great deal to me!

 

[aleyda]

I had placed an order last Wednesday night and realized immediately that I put my home zip code instead of the zip code at work. I sent and e-mail and I had a response on Thursday morning that they will fix it. I got my order on Friday at 8:30 a.m. of course it helps my man works for UPS and I had it deliver to him.

Great customer service. Keep up the great work. I also love the UPS tracking info. I wish I knew where my new step that I ordered is at this moment...sigh.