CaThe Live- Unable to access

[teddy16410]

I successfully signed up for Cathe Live on Jan 31st- did a video on 31st and Feb 1st..today although I keep re-logging in it des not recognize me as a subscriber. I have sent my PayPal proof of payment and recurring charges but have yet to get a resolution. Any suggestions between now and the time customer service responds to email?

 

[forum_admin]

I successfully signed up for Cathe Live on Jan 31st- did a video on 31st and Feb 1st..today although I keep re-logging in it des not recognize me as a subscriber. I have sent my PayPal proof of payment and recurring charges but have yet to get a resolution. Any suggestions between now and the time customer service responds to email?

I'm just now seeing this and hopefully you have had had this matter resolved. Usually user's don't realize that you enter the part of your email address before the @ for your username