Cathe Live problems

[hiho322]

I've already emailed customer support and posted on both of Cathe's FB pages, but just to make sure someone actually sees this ;-) I'm posting here, too. I purchased Cathe Live on 12/31/15 and suddenly, today, I can't access it. I obviously still have more time on my monthly membership, so I don't know what happened. Can someone please check this out for me? Thanks so much.

Annie

 

[forum_admin]

Are you able to log in? I would suggest trying to clear your browser's cache and or reboot your router. We're not experiencing any problems today that we are aware of.

 

[hiho322]

Actually, it's all cleared up now. I realized that maybe I wasn't signed in, even though I had the page bookmarked and it had worked all along. Now, I'm signed in and everything works perfectly. Thanks so much. I'm good to go!