Cathe Live on Roku Help

#1
I have 3 Roku TVs, 2 Roku express and 1 Roku 3. All of them up until today would play Cathe Live with no issues. Today I tried to play a workout on each tv/Roku device and none of them will load. It just starts the purple line and then goes back to the main menu. I have Checked and each Roku Tv/ device is updated. Can you help me figure out what to do next?
 
#2
I had the same problem last night and tried it again today. I hit play and it bounced right back to the beginning. Hope we can find out what's going on.
 

forum_admin

Administrator
Staff member
#4
I have 3 Roku TVs, 2 Roku express and 1 Roku 3. All of them up until today would play Cathe Live with no issues. Today I tried to play a workout on each tv/Roku device and none of them will load. It just starts the purple line and then goes back to the main menu. I have Checked and each Roku Tv/ device is updated. Can you help me figure out what to do next?
Hi Coley1781, We just became aware of a problem with the Cathe Live Roku channel this afternoon. We're currently looking into this issue. We're not currently sure if the problem is with our app or IBM, but we're currently looking at both possibilities and will let you know more just as soon as we know more.
 

forum_admin

Administrator
Staff member
#7
Hi everyone,IBM just informed us that Roku Cathe Live should be working again. Let us know if you're still having an issue.We apologize for the inconvenience this may have caused some of you.
 
#8
Sorry it took this long to respond with a shoutout to the amazing Tech Support at Cathe! Thank you so much for your quick response to the Roku channel not working. It's very much appreciated.
 

Our Newsletter

Get awesome content delivered straight to your inbox.

Top