I just wanted to put this out there for anyone considering this program.
For various reasons I don't want to get into here, I purchased this set and subsequently decided to return it. PN promotes a 45 day "FULL REFUND, SATISFACTION GUARANTEED" policy. I was w/in 30 days when I emailed them asking for a return authorization #. Well, they were not exactly easy to deal w/. I get a response email saying how surprised they are by my decision, why could I possibly want my $$ back, how they noticed I hadn't posted in their forums and then gave me a pep talk about it's not as scary or hard as I might think to post in an online forum. They want me to think it over. Frankly, it was insulting and bad customer service to boot!
So, I replied about why I ordered, why I cancelled and what they didn't do for me (hint: never answered my first email when I posed a specific, crucial inquiry about their program). I also informed that I was familiar w/ forums and not shy about posting in them.
Finally, a few days later and another request from me, I get their approval to return the set and they include a p.s. suggestion that rather than go to "all the trouble of returning it" and getting my $97 back, "why don't sell it or gift it". WTH!!
Let's see: #1) A sale wouldn't include forum access since that would be non-transferable so I'd get fewer $$ for it; and 2) Who the hell am I going to insult w/ a diet plan as a gift? ("Here, I saw this plan for losing weight and thought of YOU!") Hey, I can be offensive on my own, I don't need help there!
Anyway, just wanted others to know my experience if they are considering this set. There's good info in it, but just be aware of the problems you may face if you decide not to keep it. In all, I'm out $21 for shipping both ways. I think I'll stick w/ e-books instead.
For various reasons I don't want to get into here, I purchased this set and subsequently decided to return it. PN promotes a 45 day "FULL REFUND, SATISFACTION GUARANTEED" policy. I was w/in 30 days when I emailed them asking for a return authorization #. Well, they were not exactly easy to deal w/. I get a response email saying how surprised they are by my decision, why could I possibly want my $$ back, how they noticed I hadn't posted in their forums and then gave me a pep talk about it's not as scary or hard as I might think to post in an online forum. They want me to think it over. Frankly, it was insulting and bad customer service to boot!
So, I replied about why I ordered, why I cancelled and what they didn't do for me (hint: never answered my first email when I posed a specific, crucial inquiry about their program). I also informed that I was familiar w/ forums and not shy about posting in them.
Finally, a few days later and another request from me, I get their approval to return the set and they include a p.s. suggestion that rather than go to "all the trouble of returning it" and getting my $97 back, "why don't sell it or gift it". WTH!!
Let's see: #1) A sale wouldn't include forum access since that would be non-transferable so I'd get fewer $$ for it; and 2) Who the hell am I going to insult w/ a diet plan as a gift? ("Here, I saw this plan for losing weight and thought of YOU!") Hey, I can be offensive on my own, I don't need help there!
Anyway, just wanted others to know my experience if they are considering this set. There's good info in it, but just be aware of the problems you may face if you decide not to keep it. In all, I'm out $21 for shipping both ways. I think I'll stick w/ e-books instead.
