Canadians ordering from Cathe

Janjl

New Member
I recently ordered some DVDs from Cathe and when I went to the post office to pick them up, I had to pay $30. I just wondered if anyone else has had that happen. I emailed them, and they said a mistake had been made, and they reimbursed the money.
 
I recently ordered some DVDs from Cathe and when I went to the post office to pick them up, I had to pay $30. I just wondered if anyone else has had that happen. I emailed them, and they said a mistake had been made, and they reimbursed the money.
When you say you emailed them do you mean the post office? i also was charged upon delivery.
 
No, I emailed Cathe. It was her mistake. They refunded it. You're being double charged. By both Cathe and the post office. The mistake is on Cathes end. It sounds like it is happening regularly in their warehouse. They need to update their program.
 
No, I emailed Cathe. It was her mistake. They refunded it. You're being double charged. By both Cathe and the post office. The mistake is on Cathes end. It sounds like it is happening regularly in their warehouse. They need to update their program.
Thank you.
 

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