Christine, what did you order?
I'm very particular about my clothes also. I completely quit trying to order from Newport News, VS, Chadwicks, any of those, and the only place I ever order from is Boston Proper, although rarely anymore. You might get something really nice quality, that's the thing, there is no way to know until you get it. I HAVE received things from Boston Proper that were of good quality. If I'm looking for quality without the hassle of returning mail order, I stick to places like White House Black Market, Cache, Cache Luxe and Ann Taylor. Good luck!
PS: Another clothing catalog you might be interested in is "J. Marco". You can go online at jmarco.com