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Boy, do I feel like a total shmuck! No sooner did I air my frustration with Cathe’s customer service on this forum (in an admittedly negative and counterproductive way) that Nancy from Customer Service picked up the phone and called me personally. Handling me in the way a parent handles a...

Lorrie -- Thanks for the reply. As Cathe's web site instructs, I sent my email concern to the [email protected] web address....twice! After weeks with no reply, I then called the customer order phone number (I figured that the company would answer the phones if there was a potential sale...

Cathe -- I'm not sure what a customer has to do to receive a response from your customer service dept, but I've sent two email messages and called twice to resolve a faulty DVD problem. So, I thouhgt I'd try contacting you directly. I'm new to the Cathe workouts and recently received a...