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Hi, A few questions before I can answer: Are you using the current version of the Workout Blender (099)? What platform are you using (Mac or PC?) And can you give the particular premix you are creating so that we can attempt to re-create the problem here? Thanks!

Hi, I would attempt to download the file again. The files on the server are fine and have been checked. I would, however, delete the partially downloaded file first before re-attempting.

I have been able to reproduce the problem everyone has been experiencing on an iPad 1 and 3. We have informed the developer of the problem, but in the mean time I have been able to fix the problem by following these steps (which a few of you have already suggested): 1. Delete the app from...

Hi aussiekers, At what point is the error message happening? Is it when you are downloading, installing, or working within the Workout Blender? If you can provide some more information on the exact error I should be able to help you out. Thanks!

Hi mjd, I WAS able to recreate your problem on another machine today. I do not know why it is dropping the Bonus Core workout but now I can at least verify to the programmers what they need to do to re-create the problem.

Hi mjd, Almost all of our workouts do include a chapter point at the beginning of the Cool Down or Stretch, just like on the DVDs. However, I am not sure if I am misunderstanding what you are requesting, though.

Thank you, Linda, for bringing that up! Forgot that Lion and ML now hide the Library folders. In other news, please take a look at this post that I have been pasting in all the Mac Lion-related threads: For all the Lion users, I have posted an experimental version of the Workout Blender on the...

For all the Lion users, I have posted an experimental version of the Workout Blender on the download page (please click the button "Mac Lion or Mountain Lion Download") at http://cathe.com/workout-blender/ . Before installing this version, it is essential to completely remove your old versions...

For all the Lion users, I have posted an experimental version of the Workout Blender on the download page (please click the button "Mac Lion or Mountain Lion Download") at http://cathe.com/workout-blender/ . Before installing this version, it is essential to completely remove your old versions...

Sorry this is still not working for you. I will pass on the info to the programmers at this point to see if they can recreate the problem on their machines. If I find out anything, I will post it here for you.

Sorry that did not work. I think at this point I am going to pass on the information to the programmers so they can do some detective work. We just found out that the newer libraries are almost ready for release, but even at that it will take some time after they are released to create new...

Hello Lisa, I'd like you to take a look at this thread and please follow through the steps I have outlined in my latest post: http://cathe.com/forum/f122/users-80%25-complete-videos-not-importing-problems-280095/ However, this and a couple other problems sometimes crop up in Lion and...

Hi imamac, I'm a Mac, too, so can understand your frustration in waiting for a fully-functional version of the Workout Blender...and I'd love nothing more than to get on the forums and tell everyone that it is released! However, at this point we are stuck waiting for other independent...

I have installed Mountain Lion on my laptop and tested out the Workout Blender. Unfortunately, we are having the same problems under Mountain Lion as Lion, however I have found a few things to do in order to get partial functionality out of the Blender: 1) Make sure that Adobe AIR is up to...

Hi, I have had some time today to check out all of the videos that you have mentioned, and have been able to successfully import all of them into the Blender. Just to make sure things were correct, I also successfully incorporated them into my own premixes and tried the videos on my iPad. Since...

Hi mjd, I have tested the files here and have not been able to recreate the problem you have described so far. I have been able to drop the Bonus Core into any other workout I have created and successfully created a new workout. So... I have a couple more questions for you: 1) Have you tried...

Back to normal here...will try troubleshooting this tomorrow!

Your best bet is to always back up your Cathe download videos on another hard drive. Yes, if your hard drive fails you could lose your files (however, you can contact customer service for codes to redownload the files if necessary). iCloud is only an option for backing up certain types of...

OK...we are getting back to normal around here and I will be checking these out for you tomorrow.

Hi, Yes, our specs require that it run on at least Vista Home Premium. However, if you are going to update, we'd recommend moving up to Windows 7 32 bit version to run the Workout Blender best.