HELP !

[Sunshine1528]

I still cannot log into the Workout Manager.

I am using my new login and password.

When I log in it goes to a "redirecting" screen, pops up the original login page and then if I click on any of the areas listed on the left it tells me to log in.

I have cleared my cookies and temp internet files.

I have tried through two different aol accounts on two different computers (one DLS and one snail paced - direct dialup) and also through my yahoo account going in through internet explorer.

Anyone have any other ideas?

I am so frustrated as I was never able to get my old original name back (even though it isn't much different), received no reponses from the support email address and now am only able to use the forums and not any of the new added "fun things".

 

[aproudfit]

Have you entered a trouble ticket with the support? I got a quick response to getting my old user name back. They also merged it with the new one I had to setup.

I think just emailing support is not as effective as the trouble ticket process.

HTH...

 

[Boingo1]

Did you try signing OUT OF "cathe nation" and then clicking on Workout Manager and signing in? that's the only way I could get it to work last time I tried...

~Chris

 

[jonahnah]

Signing OUT of the forums and unchecking the "remember me" box was the only way I could get in Workout Manager where I then had to log in again. Sorry you lost your original user name too .
Good luck and HTH!

 

[Sunshine1528]

Have you entered a trouble ticket with the support? I got a quick response to getting my old user name back. They also merged it with the new one I had to setup.

I think just emailing support is not as effective as the trouble ticket process.

HTH...

So where do I go to create a trouble ticket?

 

[Sunshine1528]

Did you try signing OUT OF "cathe nation" and then clicking on Workout Manager and signing in? that's the only way I could get it to work last time I tried...

~Chris

Do you mean going into Cathe.com? Or is there another www.cathe link to go straight to Workout Manager?

 

[Sunshine1528]

Signing OUT of the forums and unchecking the "remember me" box was the only way I could get in Workout Manager where I then had to log in again. Sorry you lost your original user name too .
Good luck and HTH!

I haven't tried "log out". Let me try that.

Yes, that worked ! THANKS !