why is the post office always a $%*@!%* nightmare????

J

jdoll

Cathlete
Everytime i have ever gone to the post office, it has been horrific! there is always a line and a grumpy woman with an attitude behind the counter, so they came up with vending machines and computerized packaging machine and yet.......


today i go in to "Express Mail" something and i got the special stamp at the machine and used a credit card so i could avoid the line and the wench behind the counter, but when i went to grab a form to put on it, they were all gone and i still had to wait in line and get to get one and deal with a grouchy mad cow! ( i can assure you that is an accurate description)


pathetic!


jes "the venter"
x(
 
I think postal employees go thru special training on being rude and nasty because they sure are good at it. I avoid the nasty people behind the counter if I can.

JoJo
 
RE: why is the post office always a $%*@!%* nightmare??...

I think the DMV and post office employees go thru the same customer service training. I don't lose my cool often at all but when I waited in line at the DMV the THIRD time for the same thing a couple years ago I really lost it. Ugh, I hate that place!
 
RE: why is the post office always a $%*@!%* nightmare??...

I thought it was just me! All the staff at my local PO, bar one incredibly nice and cheeky man, are plain rude and off-putting.

I hardly ever go there. In the little shopping mall close to my house there is a smaller branch of the post office manned by local chinese and Korean employees. They are all super-friendly, know exactly who I am, always remember me and laugh and joke with me. I have never seen them be rude or short with a customer ever. But the mean, old, white bat who sometimes works there is a total witch!!!!

What is DMV?

Clare
 
RE: why is the post office always a $%*@!%* nightmare??...

You should mail your package at my post office. It's a really small town (no stop light) and the postal employees are pretty friendly. Well, to me anyway.
I may be a postal employee soon so watch out.

Shirley
 
RE: why is the post office always a $%*@!%* nightmare??...

Sounds like you should drive out of the city to go to the PO. My small town one is great too. Wonderful music. Smiling faces.:) No line-ups. I think it must be a terrifically boring place to work. Perhaps they are PO'ed at your PO just to make their job more interesting!

Trish
 
RE: why is the post office always a $%*@!%* nightmare??...

Shirley, at my PO, they are all pretty nice & calm. It's the people they have to deal with sometimes, that hog up the line. Some people can't OR won't figure out anything on their own.

Marla
 
RE: why is the post office always a $%*@!%* nightmare??...

I have worked for the PO for 25 yrs now.

I work away from customers in a plant that distributes mail to all of the smaller offices.

The management/labor relationship has never been good. And it seems to be getting worse. Of course this is NO excuse to be taking it out on customers.

I don't know about the staffing in your offices. There has been a hiring freeze for over a year now, they wanted to eliminate 100,000 jobs. Mind you in some areas they could probably get rid of positions and service wouldn't be affected but this was a nationwide freeze. The "pollyanna" view was employees would transfer from one office to the next so that the 100,000 jobs wouldn't impact one area over another or one job category to another. But that wasn't the case.

Please keep complaining but also do it on those customer service cards in the lobby, call the 800 numbers.

In my local office they close the windows for lunch, pissed a lot of people off as they try to get their business done at lunch. The decision wasn't made locally, it was made 100 miles away. The Boy Scouts were told to remove their collection bin for worn out US flags. Yep we do all the right things to make friends (inject sarcasm here)

Sorry my employer is so rough on you...

Dave
 
RE: why is the post office always a $%*@!%* nightmare??...

I have worked for the p.o for 14 years as a mail carrier.Where I work we are friendly but you can't please everyone all the time.They are dirty in how they treat there employees.not the local-but the higher up's.
 
I have one favorite post office here. It is usually several elderly women who seem to enjoy their job and are always really sweet. I know what you mean about some of them though. I hate using machines personallyI would rather deal with a human. Although our mail carrier is very grumpy. My grandchildren would peek out the window at him and say hi and he would ignore them. He did the same to me when I waved at him once leaving the house. What I would like to know is what is up with them tearing up your packages and things being lost? I literally wrap all packages in tape,glue and tape address labels, and put the address inside the package to assure that there is no way it should tear or get lost and it still happens. Once my daughter who was 8 embroidered a scarf for my motherwho was dying from als. We sent it with a catalog she wanted for a new bathrobe. She got the catalog. She cried & my daughter cried. Sorry just venting.
Diane Sue
 
I don't know how your package gets opened and gets mishandled.

I watch abuses in letters all of the time. We have machines that read and sort mail. They work great on envelopes with letters in them. Occasionally people will try to put things in letter envelopes that don't belong in letter envelopes. Things like casette tapes, pens, plywood, tongue depressors, test tubes with urine/blood samples, keys etc etc.

They get crushed, they jam, they destroy other peoples mail.

Then we get the volume mailers that try to design a unique mailpiece without consulting anyone.

We try to separate this stuff from regular mail. Then you get some A-hole who mailed Anthrax killing 2 postal workers, 4 customers, shutting down 3 plants for over a year.

We have a president and congress that wants to break us up and sell us off. I enjoy my job, I believe I give the stamp buyers thier money's worth (your taxes DO NOT support the Post office!). I will be retiring as soon as possible before I get killed.

Dave
 
You must log in or register to reply here.

Our Newsletter

Get awesome content delivered straight to your inbox.

Top