BB shipping can seem slow, especially if you do the three-payment option. I think when they say it has been "shipped," it means that it has gone out to their distribution center, not that is has gone t the P.O. Strange, but that seems to be the way they do things. I don't remember how long it takes to actually get stuff from them when you break up the payments (I ordered P90X on the three payment plan, but they ended up charging me for 1 payment and sending the DVD's almost immediately (though their claim to send the package with "priority handling" DOESN'T mean "Priority Mail," just that they put a "priority handling" sticker on the box and move it around within their company faster. Kind of a scam, if you ask me.) When I contacted them about the charge, they corrected things, refunding the overcharge and turning it into a "first payment of three,' but the DVD's were already in the mail, and I got them within a week.