Is there a way to repair a damaged DVD?

[hopefull]

My CTX has nevered played right. The last two workouts on the first disc skip to the point I can't work out to them. It's just too annoying. I sent it back and they sent me another one. It skipped a bit, but not as badly at first, but progressively got worse. The first two workouts play fine. I've tried everything. Played it on different players, cleaned my player, cleaned the DVD. Any suggestions? This is one of my favorites and it wasn't cheap. I've had it too long now to return it.

Thanks

 

[Boybert]

There is a lifetime guarantee on Cathe's DVDs, so if it is truly damaged, you can send it back to them with a note and they will replace it. They did that for my Bootcamp DVD. Just let them know you will be doing that via email.


Live with sincerity, love with passion, and dance like you mean it.

Debbie

 

[crunchymomof3]

Do you have access to a DVD burner? I had this issue with my copy of Ab Hits, so before I went through the hassle of returning it, I burned a copy (retaining the original) to see if it wasn't just a bad disc. The burned copy works fine, and it's legal to burn a copy (one) for yourself if you own the original. Maybe that would work for you, too. Just a thought, otherwise, I'd say to contact customer service, they should have a copy of your order and I would think they would replace a bad disc. Just my two cents, I hope you get it straightened out quickly!

Carol

 

[lov2bfit]

My SJP workout got a scratch and started skipping to the point I couldn't use it. Someone here gave me the advice to go to rubberdisc.com. You send it to them and they fix it and send it back. It was pretty cheap and now it works perfect again.

Katie

 

[WD]

My Rhythmic step dvd would skip whole chapters. I had had it for several years and contacted Cathe. They said they could not help. I sent it to rubberdisc.com and it came back working great.
Diane Sue
http://wd.1ww.us

 

[hopefull]

Thanks so much. I am going to try both options. I have a DVD writer on my computer. If that doesn't work I will try rubberdisc.com. Yeah, I really like this DVD, and it skips the worst on my favorite workout. Oh course! Thanks again

 

[hopefull]

I can't get this to work. I think it's because the DVD is protected. How were you able to do this? thanks

 

[hopefull]

Whoo Hoo, it worked. Thanks so much. The problem wasn't that it was protected. It was too big for one DVD. I just selected the workouts that are skipping and burned them to a new DVD. They work great. Thank you so much!!!!!!!