Sorry yours turned out so bad. I had to get mine renewed before we went to Italy last year. My original picture was quite cute and I actually resemble a human being in it. But this one, oh this one is a beaut. I'm absolutely GORgous!!! My hair is a lovely shade of bright orange, the kind you'd see on someone in the entertainment industry, (read: clown) and it looks like it has a straw-like texture. My face is a flattering moon-pie shape. Thankfully, they did a real close-up so it looks HUGE---which is always an attractive look on ANYone. I was told by the very talented photographer with the crappy digital camera that you can't smile in them anymore---well, let me just say that that sour look on my face makes me that much more beautiful!!! Yep, I'm a real looker in this one. I may just have to send a copy to a modeling agency since it looks so UTTERLY fantastic.
Anyway, I just can't wait to travel abroad again, so that I can whip that baby out and see the looks of awe and silent envy when the customs people look at my lovely mug. x(