? FOR THE COMPUTER SAVVY CROWD
- Thread starter solara
- Start date
andtckrtoo
Cathlete
On AOL, once you're signed in, there should be a tab that says "Contact us". You can email them or call them. I called and cancelled my membership with no trouble.
andtckrtoo
Cathlete
Actually, you don't need to be signed on... Here's the info:
We're sorry that you're considering canceling your AOL® account.
If you are experiencing problems with the service, we would be more than happy to assist you. We apologize for the inconvenience, however, we do not offer the ability to unsubscribe from the AOL® service through our online help area.
You can mail your request to us at:
America Online
PO BOX 17100
Jacksonville, FL 32245-7100
Or you may fax your request to us at (904) 232-4879.
If you choose to write or fax us, please include the nature of your request and primary billing contact's full name, phone number, address, and handwritten signature. Additionally, for account security purposes, please provide ONE of the following:
The primary Billing Contact's AOL Screen Name.
The last four digits of the current payment method used for this account (for your security, only the last four digits please).
The answer to the Primary Master Screen Name's Account Security Question.
If you wish to cancel your membership via phone, please dial US 1-888-265-8008 to speak with one of our Member Services Representatives.
Cancellation will take effect within 72 hours of receipt of your request, and America Online will send you written confirmation. If you cancel near the end of your billing period, you may be inadvertently charged for the next month's fee. In that event, contact AOL Billing at 1-888-265-8003 to have the charges reversed. No other refunds will be provided.
Please note that America Online reserves the right to collect fees, surcharges or costs incurred before your cancellation takes effect. Thank you for using America Online.
We're sorry that you're considering canceling your AOL® account.
If you are experiencing problems with the service, we would be more than happy to assist you. We apologize for the inconvenience, however, we do not offer the ability to unsubscribe from the AOL® service through our online help area.
You can mail your request to us at:
America Online
PO BOX 17100
Jacksonville, FL 32245-7100
Or you may fax your request to us at (904) 232-4879.
If you choose to write or fax us, please include the nature of your request and primary billing contact's full name, phone number, address, and handwritten signature. Additionally, for account security purposes, please provide ONE of the following:
The primary Billing Contact's AOL Screen Name.
The last four digits of the current payment method used for this account (for your security, only the last four digits please).
The answer to the Primary Master Screen Name's Account Security Question.
If you wish to cancel your membership via phone, please dial US 1-888-265-8008 to speak with one of our Member Services Representatives.
Cancellation will take effect within 72 hours of receipt of your request, and America Online will send you written confirmation. If you cancel near the end of your billing period, you may be inadvertently charged for the next month's fee. In that event, contact AOL Billing at 1-888-265-8003 to have the charges reversed. No other refunds will be provided.
Please note that America Online reserves the right to collect fees, surcharges or costs incurred before your cancellation takes effect. Thank you for using America Online.