Crossfire Bonus Core problem with WB

M

mjd

Cathlete
I'm trying to add the Bonus Core section from Crossfire into a workout created using the WB but when I hit "Create Video" it won't add it to the workout, although it's listed on the clip names in the workout I've created. I don't get any error message or anything to say it hasn't saved it. The Bonus Core segment works perfectly on it's own, it just won't let me add it to any other workout I create.

btw, how awesome is the Workout Blender??? Have only just started using it and only just realised all the premix chapters are listed in the WM. Wow!! Just amazing!!
 
Hi mjd,

I will look into the problem and see if I can re-create it here. By the way, on what system are you using the Workout Blender? I'd like to use the same so that I can accurately try it. Thanks!
 
Hi mjd,

I have tested the files here and have not been able to recreate the problem you have described so far. I have been able to drop the Bonus Core into any other workout I have created and successfully created a new workout. So...

I have a couple more questions for you:

1) Have you tried re-downloading the Bonus Core video to make sure that it was not corrupted in the download process? If not, I would try that first.
2) Is your copy of Adobe AIR up to date? You can go to http://get.adobe.com/air/ in order to download and install the most current release (which right now is 3.3). Please make sure to re-boot your computer after the installation process completes (even though it doesn't specifically say to do this.)
3) If you are still not having any success, could you send me the exact sequence that you have inserted the chapters into the workout you are trying to create (listing the video name with the chapter number in order is sufficient)?

Thanks! Hopefully we can get this working for you!
 
Curt

Thanks so much for taking the time to reply following such a busy time with the Roadtrip and all.
I'm afraid I've tried all your suggestions and am still having the same problem - it's strange because it looks fine when I'm in the WB but when I look at the file in itunes it's always missing the Bonus Core segment, no matter what sequence or combination of chapters I string together from Cross Fire. For example, I have tried to make the following workout in the WB:-

Warm up from Cross Fire main workout
All chapters in Cross Fire Bonus Low Impact Cardio
Bonus Core from Cross Fire
Stretch from Cross Fire main workout

This is listed as being 26:49 mins in the WB and all chapters are there, but once I import it into itunes, the itunes version is only 16 minutes and doesn't have the Bonus Core section at all. The Bonus Core works perfectly well on it's own though so I can always go back to it separately but just seems strange it's not included in the final itunes version of the blended workout.
Thanks anyway for all your help Curt, maybe it's just a glitch in my computer.
 
Last edited:
Sorry this is still not working for you. I will pass on the info to the programmers at this point to see if they can recreate the problem on their machines. If I find out anything, I will post it here for you.
 
Hi mjd,

I WAS able to recreate your problem on another machine today. I do not know why it is dropping the Bonus Core workout but now I can at least verify to the programmers what they need to do to re-create the problem.
 
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