App vs. online

[mrsditchen]

I subscribed last night on website….downloaded both apps…I can only access videos off website. Both apps say I must have a subscription?!?

 

[forum_admin]

Hi mrsditchen,

That just means you need to log in to the apps with your username and password. If you need help just make sure to contact our customer service team at [email protected]

 

[mrsditchen]

Thank you for your prompt reply. I am signed in….I have since emailed support.