Cathe Friedrich Forums

Want our Forums on the go?
Get Cathe’s forum on your mobile device.

 

Go Back   The Cathe Nation > Support Forums > Workout Blender Bug Tracker

Workout Blender Bug Tracker Report any bugs you find in our Free Workout Blender software (available October 27, 2010) in this forum.

Is this where you open a ticket

This is a discussion on Is this where you open a ticket within the Workout Blender Bug Tracker forums, part of the Support Forums category;; I have no idea. Anyway, all of the new workouts downloaded and imported except the Intensity Bootcamp one. It said ...

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 12-11-2010, 05:55 PM
Barbara P's Avatar
Catheite
Barbara P's Profile Fields
 
Join Date: Dec 1999
Posts: 195
Default Is this where you open a ticket

I have no idea.

Anyway, all of the new workouts downloaded and imported except the Intensity Bootcamp one. It said the link was expired.

I know this means that supposedly I exceeded 9 attempts, but I don't think I tried downloading that one more than 9 while the others were not more than 9,... especially since I had to restart the downloads several times today and also last night after losing power twice.

Anyway, I need to have the download reactivated for Intensity Bootcamp.

I would also like to know if our attemps are being reset as there were numerous issues with downloading that had nothing to do with us and since I got this error last night, I am sure they must all be close to the 9 attempts.

Thank you.

and if this is NOT where I am supposed to post this, please provide a *link* to where I am to post. Thank you.
__________________
My photos http://picturetrail.com/barbarap
Reply With Quote
  #2  
Old 12-11-2010, 07:40 PM
gwynnf's Avatar
Member
 
Join Date: Mar 2003
Posts: 8
Default

Barbara -- I think you'll find the info you need about getting help here:

Workout Blender (094B) - Update

hopefully that's the link to the info about the latest workout blender software.

HTH

Gwynn
Reply With Quote
  #3  
Old 12-12-2010, 08:09 AM
Jann's Avatar
Cathlete
Jann's Profile Fields
 
Join Date: Dec 1999
Posts: 1,451
Default

To open a ticket go here:

http://cathe.com/help/

I don't think they respond on the weekends, you may have to wait until tomorrow to get an answer. hth''s
__________________
Jann "If you don't like something, change it; if you can't change it, change the way you think about it."~ Mary Engelbreit.
Reply With Quote
  #4  
Old 12-12-2010, 12:05 PM
Barbara P's Avatar
Catheite
Barbara P's Profile Fields
 
Join Date: Dec 1999
Posts: 195
Default

Thanks. I did open a ticket.

I haven't tried to create any personal premixes yet, but the issue I am currently having is that one of the downloads is saying in effect that I've exceeded my allowed number of attempts, which - why only one of the 8 is giving me this message, and I know I tried downloading 2 others twice each the night before but we lost power twice (Friday night) and they got interrupted and apparently those count as attempts so I'm surprised that they didn't exceed the limit.
__________________
My photos http://picturetrail.com/barbarap
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 05:25 PM.


Copyright 1997-2013 Cathe dot Com