Cathe Friedrich Forums

Want our Forums on the go?
Get Cathe’s forum app for the iPhone, iPad or Android device.

 

Go Back   The Cathe Nation > Support Forums > Workout Blender Support Forum

Workout Blender Support Forum Post any questions or problems youíre having using our Workout Blender software here (Available starting October 27,2010). We donít provide email or phone support for our Free Workout Blender software, but we will do our best to help you in this forum.

WB freezing

This is a discussion on WB freezing within the Workout Blender Support Forum forums, part of the Support Forums category;; Okay, so uploaded the new version of the workout blender, because I gave up a long time ago on the ...

Reply
 
LinkBack Thread Tools Display Modes
  #1  
Old 07-04-2012, 05:50 PM
emvolkin's Avatar
Catheite
 
Join Date: Dec 1999
Posts: 164
Default WB freezing

Okay, so uploaded the new version of the workout blender, because I gave up a long time ago on the original beta release. (my videos were blacked out). And now it keeps freezing on me. I followed instructions on the "For Users with 80% Complete or Videos Not Importing Problems)"-I was able to upload some more videos, but then it froze on me. Now what to do?
Eva
Reply With Quote
  #2  
Old 07-04-2012, 06:15 PM
emvolkin's Avatar
Catheite
 
Join Date: Dec 1999
Posts: 164
Default

forgot to add e-mail notification
Reply With Quote
  #3  
Old 07-05-2012, 09:05 AM
Curt Kapus's Avatar
Administrator
 
Join Date: Jan 1999
Posts: 297
Default

Hello Eva,

If you could provide a couple pieces of information to me, I can help troubleshoot your problem a little better. At what point is the WB freezing; what are you/the WB doing at the time it has the problem? Is it consistently the same place/time/video, or different? Your answers will help to narrow down the causes. Thanks!
__________________
Curtis W. Kapus

C A T H E D O T C O M
626 Delsea Drive North
Glassboro, NJ 08028

cwkapus@cathe.com
Reply With Quote
  #4  
Old 07-05-2012, 02:34 PM
emvolkin's Avatar
Catheite
 
Join Date: Dec 1999
Posts: 164
Default

-So the videos start downloading, I can tell because they show then names of them. Then all of a sudden it stops. So I started manually dragging them in and then I get a pop up sign saying something like-"retrieving your Cathe videos, please do not move them from the original folder". The first couple of times, I thought it was actually retrieving the videos and I thought that because I own almost all of Cathes' video downloads, so I left it alone for 4+ hours. After 4 hours, it hadn't downloaded anything. The screen was just frozen with the pop up sign and none of the videos were downloaded. It seems to be freezing at the same point each time. Also, I use a PC and its run by Vista.
Reply With Quote
  #5  
Old 07-10-2012, 01:49 PM
Curt Kapus's Avatar
Administrator
 
Join Date: Jan 1999
Posts: 297
Default

Hello Eva,

It sounds like the problem is with the libraries we use for importing videos and the version of Vista you a using (I saw in another thread you said you were using the 64 bit version). We are having a similar problem on the Mac with incompatibilities with 64 bit software and waiting for the open source developers to update the libraries that our software coders employ. I will pass on your problems to the programmers as another example of the 64 bit issues we are encountering. Thanks for your patience...I will post when we are able to get this sorted out.
__________________
Curtis W. Kapus

C A T H E D O T C O M
626 Delsea Drive North
Glassboro, NJ 08028

cwkapus@cathe.com
Reply With Quote
  #6  
Old 07-10-2012, 06:03 PM
emvolkin's Avatar
Catheite
 
Join Date: Dec 1999
Posts: 164
Default

Thank You!!
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -5. The time now is 04:13 AM.


Copyright ©1997-2013 Cathe dot Com