Shock Cardio iPod sync problem update

[SNM Videos]

Due to a bug in a recent update of iTunes, the current Shock Cardio and Travel Fit files are not able to sync to iPods, but will work on iPads and Apple Tv. We have now found a "work around' for this problem and are in the process of uploading new files to our server. Please wait until we are finished uploading and give the all clear sign before you attempt to download. We expect to finish uploading all files later today and will keep everyone informed in our download forum.

[SNM Videos]

We have just uploaded a revised Travel Fit file that should work. For those of you that have attempted to sync to an iPod and were not successful please try to download Travel Fit again and let us know if your problem is now fixed or not. This will help us make sure we have actually solved this issue before we upload more of the files. Please also tell us if this is the first time or second time you have tried to download Travel Fit. Our delivery system caches your download file after the first attempt and there is a possibility that you may receive the old cached file instead of the new corrected file. In our test here we received the newer file on our second attempt as we should of, but we want to make sure this is not a problem for others. Please only attempt to download Travel Fit at this time. We're currently working on the other files.

[cocob1]

Will you be sending me a new link then with the updated downloads?
I'm a bit bummed because I just spent hours downloading 8 of the workouts and I've had 2 tries already on a few of them but I don't remember which ones they were.
What do I do?
Thanks,
Colleen

[tsagona]

I downloaded shock cardio to my laptop just as soon as the link was ready, but haven't attempted transferring to my ipod yet. Does all this mean I need to re-download all the workouts before attempting to go to the ipod?

[SNM Videos]

Originally Posted by cocob1

Will you be sending me a new link then with the updated downloads?
I'm a bit bummed because I just spent hours downloading 8 of the workouts and I've had 2 tries already on a few of them but I don't remember which ones they were.
What do I do?
Thanks,
Colleen

You just need to re-download by clicking on the links you already have.

[SNM Videos]

Originally Posted by tsagona

I downloaded shock cardio to my laptop just as soon as the link was ready, but haven't attempted transferring to my ipod yet. Does all this mean I need to re-download all the workouts before attempting to go to the ipod?

Yes, you will need to re-download if you plan on using an iPod, but wait until we finish uploading revised files.

[SNM Videos]

The revised versions of Athletic Step and Step Moves are now up and ready to be re-downloaded.

[SNM Videos]

All three revised HiiT workouts are now up and ready to be re-downloaded.

[laketime]

Here is my feedback. It doesn't pertain to an iPod.

I downloaded Travel Fit this morning, finishing about 10 minutes prior to the time you uploaded a new version. I transferred the file to my Motorola Droid. The sound works, but no video. Previously, I downloaded a few older workouts (not Shock Cardio), and they work fine.

I will download it again later and see what happens.

Michelle

[SNM Videos]

The revised version of MMA Heavy Bag is now up and ready to be re-downloaded.