Cannot download Shock Cardio

[lisa c]

Hi,

I've tried downloading several of the Shock Cardio workouts, and after about 5 minutes, I get this message:

"C:\Users\Lisa\Downloads\cathe-mma-kickbox.m4v.part could not be saved, because the source file could not be read.

Try again later, or contact the server administrator."

I was getting this message a few days ago, so I waited until today to try again, but I'm still getting the same message.

I have downloaded one of Cathe's earlier workouts a few months ago and didn't have this problem.

Do you have any suggestions for me to try? Thanks.

[SNM Videos]

This error can occur after pausing and then resuming a download. Try downloading large files in a single step, without pausing. Pausing may be caused by your security software which is scanning and locking the file. You may have to temporarily disable your virus software so that your download is not interrupted. If this does not work there are other possibilities for this error, but we would need to know your browser type and version number to help you further. Let us know if this helps or if you continue to have problems.

[lisa c]

Thanks, that helped. I have downloaded a few successfully now.

I guess it was McAfee causing the problem. I have tried downloading a few from my laptop which is using Microsoft Security Essentials instead and I don't have the problem anymore.