Cathe Friedrich Forums

Amy Steppe · #1 10-30-2011, 10:17 PM

Hi all,

I did Athletic Training for the first time this evening. Before attempting the workout, I previewed the entire video with no premixes. At one of the last segments of the disc the video freezes. It is at the place where Cathe is doing the plank exercises. It stops in middle of the second plank exercise and all of the sudden the disc freezes. After about 15 seconds the disc jumps forward to the stretch segment.

It did it the same time at the same place when I did the DVD after previewing it.

Has anyone else had a problem with any of their discs?

This is most unusual for a brand new DVD. All other DVDs of those I have done (After Burn, Slide and Glide, Yoga Relax - although I have not done premixes) play fine. After Athletic Training I did Yoga Relax with no disc problem.

I will contact S&M regarding this problem, but wanted to ask fellow forum members if any of you have had the same or similar problem.

Thanks,

Amy

buneknek · #2 10-30-2011, 10:48 PM

I have the same problem with my cardio supersets DVD. I would like to know what the customer service had to say about it.

SNM Videos · #3 10-30-2011, 11:02 PM

Try cleaning the DVD. A finger print can easily cause this type of a problem and is usually the main cause. The next thing to try is to test on another player if possible. If you still have a problem then you would need to contact customer service.

horsing around · #4 10-31-2011, 05:39 AM

I noticed the same thing with one of DVDs. Cleaning the disc as suggested fixed the problem. There are detailed instructions in the FAQs: Help

Nanbo · #5 10-31-2011, 06:34 AM

I had the same problem with Turbo Barre. It had what looked like grape jelly on the edge of it...like from a doughnut. It was delicious.

The DVD played fine after I washed it.

poohpeggy · #6 10-31-2011, 07:09 AM

My Athletic Training and Turbo Barre Disc's vibrate really bad. None of my other discs in the house do. Peggy

mamaofone6306 · #7 10-31-2011, 08:30 AM

My athletic training and yoga max vibrate something awful. i did contact customer service and now its just to wait for a response i guess. frustrating!

laketime · #8 10-31-2011, 08:53 AM

I had the same problem with Turbo Barre last night (video froze right before the ab work). It wasn't grape jelly, but it was something more than a finger print. Worked just fine once I cleaned it.

This is my first post since receiving LIS.... I've tried about 6 workouts so far and really enjoy the challenge and variety. Thank you for another great series!

Michelle