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This is a discussion on I thought I purchased a Premium Membership--DID I? within the Workout Manager & Website Bugs forums, part of the Support Forums category;; I went through the whole process of ordering a premium membership (steps 1,2,3 on that little pop-up window) but afterward ...
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#1
07-20-2008, 03:34 PM
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I went through the whole process of ordering a premium membership (steps 1,2,3 on that little pop-up window) but afterward I still can't use My Nutrition (it says "You have to purchase a membership first") and I haven't gotten a confirmation email yet. I was just wondering if my purchase went through and this is just a temporary thing I have to wait for, or if I didn't actually purchase and should try again.
__________________
 fitness tools: http://figlife.com/tools/ "When angry, count to four; when very angry, swear." ~ Mark Twain  
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#2
07-20-2008, 03:52 PM
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We don't send email confirmations for premium memberships. Just click on the Nutrition link after you have logged in to the WM and the Nutrition software should launch automatically. Let us know if this doesn't work for you or if you have other problems.
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#3
07-20-2008, 04:07 PM
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Thanks for the quick response. OK, I am still not able to get the My Nutrition software to launch. Do you think my purchase did not actually go through?
I was definitely logged in when I attempted to get it to work.
__________________
fitness tools: http://figlife.com/tools/ "When angry, count to four; when very angry, swear." ~ Mark Twain Last edited by lainiefig; 07-20-2008 at 04:08 PM.. Reason: added 2nd paragraph
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#5
07-20-2008, 04:47 PM
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Hey everyone can you tell me how to go about purchasing the membership? I have no idea what is going on. Thanks to anyone who can help me
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#6
07-20-2008, 04:49 PM
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Go to the Workout Manager and look down and to the left side and you'll see a big purple ad for the Premium Membership you can click on to pop up the purchasing thing. of course, I'm not sure mine has worked properly, so maybe I shouldn't advise.
__________________
fitness tools: http://figlife.com/tools/ "When angry, count to four; when very angry, swear." ~ Mark Twain
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#7
07-20-2008, 04:54 PM
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Thanks!
__________________
Jann Take responsibility for your weight loss and fitness goals. You have the power to steer your life in the direction you want, so take it! 
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#8
07-20-2008, 05:02 PM
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Oh, thanks Lainie! I use Firefox and didn't see the purple box, so I logged on using Internet Explorer and found the box there. In fact, most of the pages do not work properly using Fire Fox. hmmmmmmm.....
Thanks!
__________________
Steph Begin to think of each workout as a gift to yourself instead of just another "Should", "Ought" or "Must" My Albums
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#9
07-20-2008, 05:06 PM
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I use Firefox as well and I've also had some trouble (though I do see the purple box with it). I also opened up Safari to try that but it was even worse.
__________________
fitness tools: http://figlife.com/tools/ "When angry, count to four; when very angry, swear." ~ Mark Twain
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#10
07-20-2008, 05:08 PM
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I was getting ready to try Safari too! Maybe I should give it a few days! I am so impatient and excited though!
__________________
Steph Begin to think of each workout as a gift to yourself instead of just another "Should", "Ought" or "Must" My Albums
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I thought I purchased a Premium Membership--DID I?
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