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help please

This is a discussion on help please within the Workout Manager Support forums, part of the Support Forums category;; I have reported a problem, my ticket # is 9167114. When should I expect a response? I don't want the ...

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Old 12-26-2009, 03:49 PM
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Default help please

I have reported a problem, my ticket # is 9167114. When should I expect a response? I don't want the time to run out and not be able to get a replacement. It's only 1 dvd that has a defect that I have been through so far- #14. I don't know if you've gotten this problem before.
Thank you - Autumn
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Old 12-28-2009, 10:09 AM
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Please email support@shopcathe.com and they can assist you.
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Old 12-28-2009, 12:27 PM
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Default I did

That is where I reported my problem two times. I have not heard anything back. Do you know how long it will take. I want to get that particular dvd replaced and the longer it goes I might not be able to.
Thanks. Autumn
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Old 12-30-2009, 05:39 PM
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got an answer via email today.....thanks you.
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