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trouble with shop cathe

This is a discussion on trouble with shop cathe within the Website and Forums Support forums, part of the Support Forums category;; Having trouble adding items to my cart, and I had a cart with 3 items in it and now it ...

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  #1  
Old 11-09-2010, 07:27 PM
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Default trouble with shop cathe

Having trouble adding items to my cart, and I had a cart with 3 items in it and now it has been emptied. Thanks
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  #2  
Old 11-09-2010, 08:58 PM
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We're not aware of any problems.
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Old 11-10-2010, 12:30 PM
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I am still trying to place an order, any suggestions?
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Old 11-10-2010, 12:42 PM
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You would have to give more information about the problem you're having to help you. Step by Step details would be helpful.
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Old 11-10-2010, 12:52 PM
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I can click on an item to add to my cart, but when it goes to the cart it tells me my cart is empty. I was trying to add dvds and use my coupon from my calendar. Thanks for your help.
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Old 11-10-2010, 02:04 PM
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Did you login and then click the "login & Checkout" button or are you seeing a problem before this step?
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Old 11-10-2010, 02:19 PM
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I can login without any problem, I can go to shope cathe, and I can view all the products, then when I click on the item to put in cart , it takes me to the cart and no products show up and tells me my cart is empty. I did try to click on checkout but again tells me my cart is empty. I've never had any trouble ordering before and I am using the same computer ,haven't had any problems with other sites. Thanks
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Old 11-10-2010, 02:23 PM
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You have to login while your in the cart, not before you go there. The login for our cart is not connected to our forums login. But it seems like your problem is not related to this issue. What item are you trying to add?
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Old 11-10-2010, 02:28 PM
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I tried dvds at first then went in and just tried to add anything.
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Old 11-10-2010, 02:47 PM
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I would suggest trying to clear out your browsers cache
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