Password Still Not Coming To Me

[lorajeannec]

I want my old name back and keep requesting a password with no response. I had to reregister, change my email and name.........and I want to use my old name.

Please tell me how I can get a password to log in under my original name!

thanks,
Lora

[meowracers]

Good luck with that! I am still waiting too, but have given up hope. I have requested forgotten password multiple times in addition to emailing support@cathe.com, or whatever the contact email address is. Nothing, nada, zilch. At least we aren't alone...

[LAS]

Oh I haven't given up hope. They'll get the kinks worked out. I feel badly for Cathe and Chris with all of these timing issues. Didn't Cathe say she was taking a business trip mid-July for the Altus distribution? Then 2 Rts back to back, and all topped off by glitches with this transition -- not to mention all of us wanting our STS!

I want my name back because I have no idea what the password is for the e-mail account I used for this screen name -- so no idea at all if I get any notifications, etc from this name. HA.

We'll get our old identities back. I'm sure they are still working on it.

[ElaineP01]

I'm still waiting too!
I keep trying but nothing happens.

[Dawnmarie_13]

I too am having difficulty with my old password and want to use my old e-mail. I had to reregister but with my work e-mail. I would like to change to my personal password but unable to receive a new password.

Please help,
Thank you,
Dawn

[fitover40]

My plan is that once they fix it. I will change my email on my new username to the email addy that is currently in use by my old username(after I free up the email linkage to the old username). That way I won't lose everything I've put into my new username and I'll get my email where I want it. I hope my plan makes sense and will work.

[DirtDiva]

I had to change my user name password and e-mail also. I just want my old e-mail to work with my new user name. I hate flipping between yahoo and comcast. But the new site is a lot more up-to-date and I'm happy with most of what I've seen. Thanks for everyone's hard work on this.

[PamelaJ]

Yes, I too am joining the group, I have not received my password email yet and I had to change everything too. Hope to get a reply very soon so I can change back to original name. - Pam

[SNM Videos]

Originally Posted by lorajeannec

I want my old name back and keep requesting a password with no response. I had to reregister, change my email and name.........and I want to use my old name.

Please tell me how I can get a password to log in under my original name!

thanks,
Lora

We do now have a solution for everyone who has not been able to receive a password, but it will take us at least another day to implement and get started. Our plan is to assign passwords to those who have not been able to receive them. This is easy to do, but the problem is there are a lot of people, perhaps several thousand, that may need this to be done for them. Since this is mainly a free site we really don’t have a support staff or system that can easily handle this problem in place, so we’re scrambling to make some things happen quickly.
We’re in the process of installing a help desk ticket system for thecathenation.com. This will allow us to be able to more efficiently delegate emails to our staff so we can process your request more quickly. We hope to have this up and running by tomorrow. It will still take us several business days or longer to process every request, but we should be able to help everyone whose ISP is blocking your passwords.
We also are able to merge two usernames into one, but please don’t send any request for this to be done now. We first want to help everyone who can’t login to our forums at all and then will proceed to help all others.

[L Sass]

I think I feel like the real me again (testing...) I'll set up all my stuff again - not biggie at all. You guys rock - and I am sorry for your hassles.

IT WORKED!!!!!!

Lorrie