Chris, it's Kathy S. -- Help!

[TarHeelMom]

Hey Chris,

I HATE to bother you because I know you are mobbed. It's Kathy S., logged on under a new name (in honor of my TWO UNC-Chapel Hill sons ).

I triple-checked my e-mail address on the old Forums and have followed your instructions on resetting my password VERY carefully. The new Forums keeps telling me I've been sent an e-mail to allow me to reset my password. Nothing's come thru, and I've been trying for quite a while now. I must be doing something wrong, huh? This is so ironic, since Debbie and Lorrayne and I have been reminding Road Trippers all week to be sure they checked their e-mails addresses before the old Forums went dark. I may never live THIS down!

What else do I need to do to be able to post under my "old" name??

Thanks so much Chris! And HUGE CONGRATULATiONS to you and Cathe - the whole new "place" is just amazing!!!!!!!!!!!

Kathy S. a/k/a TarHeelMom

[admin2]

Have you checked your junk mail folder?

[firmdebb]

Originally Posted by admin2

Have you checked your junk mail folder?

I am having the same log in problems and had to create a new user Id and a new email address which I don't want to use. I've tried numerous times and have checked my spam each time. Anymore ideas?

Deb

[admin2]

It is best to just wait as email like this can easily be delayed or marked as spam. Always check your spam filter and make sure to check your junk mail

[fit_fairy]

Apparently there are several of us that are having this same issue. I too regisered under a different user name and email addy just to get in. Just like Kathy tried the other way and kept getting that an email was sent and nothing. Nothing in spam or junk mail either. How long to think we should wait for an email to come? I've never had problems with emails from the site before. I really would like to use my original user name.

thanks

[jloewe]

add me to the list of those who didn't receive the e-mail..

Jerry (eaglobo)

[Tamster]

I used to be Oldfirmie but I can't get on...I've been waiting for my email since last nite and it is not in my spam folder

[hiitdogs]

Same here! I have tried since yesterday to get my password reset. I get a message that says it has been sent.

I checked my spam folder and also double checked my junk mail filters.

I have tried to reset my password about 12 times since yesterday and nothing happens. I am sure it is the correct email address since I have gotten all forum notifications on this email and I checked my profile before the old forum went down.

Carola

[jodijodi]

One more idea: check your ISP's junk mail folder on their server. Many ISPs (Comcast and AT&T among them) have a spam filter system that takes out some emails before they even reach your computer. In order to check that folder you need to use their webmail email access, not your computer's email program.

For example, at AT&T, go to http://webmail.att.net/, then login using your at&t email address and password (make sure to choose your domain from the drop-down list). Once you are logged in, you will see a list of mail folders on the list, with one named "Mailguard". check in there to see if any mail has been filtered by accident. (While you're there, mark the email as "This is not spam", so it doesn't happen again.)

For comcast, go to comcast.net, and click email in the upper left hand corner. Then login. (I can't give more specific instructions than that because I don't have a comcast account anymore)

Other ISPs should have a similar setup.

Hope that helps some people! Good luck!

[bayerngirl]

Add me to that list!

Belinda (bayerngirl)