We have some really good news to share with everyone tonight. We made a lot of progress today in shipping out the pre-sale orders thanks to our hardworking crew. We would also like to thank the employees of the postal service that have been on site all day scanning each order as they came off the production line and then organizing them on pallets so we could load them onto their trucks. Normally, the last pickup for the postal service is around 1pm on Saturday, but the postal workers stayed here working with us and the last truck will roll out of here around 9pm tonight. The postal service employees will be here again tomorrow (Sunday) and since they’re scanning everything here and delivering directly to the regional center it should help most of you to receive your package more quickly. About 60% of the orders shipped out today and we should finish the rest tomorrow. We will then circle back and try to catch up our customer service tickets.
We’re still here working now and will try to help everyone with download issues before we leave. We will also try to post a video Cathe made later tonight showing you what your order will look like and taking you behind the scenes of what the pre-sale shipping process looks like here at Cathe dot Com.
I just want to give a shout-out to USPS – usually they’re pretty much maligned, but it sounds like they went above and beyond for us, and I just want to say Thank You! i received my new workouts in record time – Monday afternoon!
Just wanted to drop a note to say that I live in NJ and did not receive my shipment until Thursday. I live a relatively short distance (90 miles) from Cathe’s gym, but the dvd’s took over 1/2 a week to arrive.
I have not received my order yet and I am starting to get frustrated. I need my dvd’s!!