Workout Blender - HELP!

missdeluca

New Member
I have logged in to my Cathe OnDemand account - I see all my billing info here, and when I click on the Workout Blender link at the top, it takes me here:

upload_2017-1-10_18-3-15.png

...but I AM signed up. I even created my own workout that I accessed from the Cathe OnDemand app that's on my phone.

What am I doing wrong? Why can't I get to the Blender? Here's proof that I'm logged in:

upload_2017-1-10_18-5-0.png

You'll notice that I have two orders - I had had an issue with my account being duplicated, and maybe that's part of the problem? I had reached out to customer support, and one of the orders was cancelled:

upload_2017-1-10_18-7-13.png


HELPupload_2017-1-10_18-3-15.png upload_2017-1-10_18-5-0.png upload_2017-1-10_18-7-13.png upload_2017-1-10_18-3-15.png upload_2017-1-10_18-5-0.png upload_2017-1-10_18-7-13.png
 
That means you're not logged into your account when you see this screen. Best to let customer service help you with this since you had a double account.
 

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