I found I had a harder time printer using google chrome. So I tried explorer and it printed easier. For some reason, using chrome, I had to keep hitting the print key multiple times and it would only print a few pages. Once I switched over to explorer, no problems and it was faster. I just assumed it is my computer because I'm still using Windows 8 so I have "old" programs. Not sure if this is the problem you are having, just thought I would share mine. Best of luck.