live workouts play well but blender ones do not

[pam0315]

I have no problem streaming I've workouts and playing them On demand. Whenever I try to play the downloaded or blended videos they pause and mute often.

 

[forum_admin]

Are you saying you're able to play OnDemand videos ok, but not Workout Blender workouts?

 

[pam0315]

Are you saying you're able to play OnDemand videos ok, but not Workout Blender workouts?

Neither the ondemand or blender play smoothly. They pause or lose all sound. The live workouts play perfectly.

 

[forum_admin]

That's probably because the OnDemand and Workout Blender videos are a higher quality than Cathe Live. On the OnDemand player you can select a lower quality setting that may help you. You should also do a speed test at a site like http://beta.speedtest.net/ to see what your download speed is. Nearly all stalls and stutters are the result of a low speed internet connection. Other causes can include a router that needs to be rebooted, outdated wireless and or a computer that has performance issues. I suggest running a speed test as I mentioned earlier and then report the results back here.