I ordered from them a while ago. Avias for $19.99. The outside box when it arrived looked like someone stepped on it! But the actual shoe box was o.k. I had ordered two pair, but received only one (the glitch was partly my fault, as I ordered one pair, decided later to get a second and clicked on it, and instead of it showing up in the basket as 2, it was listed as 2 single items. When I tried to correct, it wouldn't let me put 2 in the item number column, so I left it as two separate items. They charged me for 2 pairs, but refunded the difference a few days later, before I even had to contact them. The only thing I would be wary about is to be sure you want what you order! The return policy looks a bit complicated, and they say there may be a restocking fee. Since the info provided on the site is a bit limited, research the shoes you want by either checking out the manufacturers website or going to a store.