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Outstanding!!!

This is a discussion on Outstanding!!! within the Ask Cathe forums, part of the Cathe Friedrich Fitness Forums category;; Cathe and Chris: I want to thank your excellent shipping department for the outstanding service this week (and every week ...

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Old 12-21-2006, 08:30 PM
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Default Outstanding!!!

Cathe and Chris:

I want to thank your excellent shipping department for the outstanding service this week (and every week for that matter). I placed an order Monday morning, received a shipping notice Monday afternoon, and my package arrived in Texas today! :-) Considering all the Christmas orders, calendar orders, and replacement DVDs, I am very impressed. I also received my calendar in the mail today. :-) I have to say that I appreciate the way you carefully package everything you ship to protect the contents. I was a little hesitant to order a calendar through the mail, but it arrived in perfect condition thanks to the way it was packaged. Details like this are important to me, and this is just one of the reasons I order directly from you. Bubble mailers do not always protect DVD cases, and I love that you always ship in boxes with plenty of peanuts.

I am thrilled with the calendar. :7 Thank you for including the inspiring note. What a personal touch! The photos are beautiful. I am glad to see the Kick Max picture in January. It is one of my favorite workouts, and the picture is a great visual inspiration for the start of a new year! I am totally inspired and ready to commit and get fit in 2007. :7

Cathe, I am relieved that you were holding a live chicken. ;-) After reading some of the comments, I had visions of you holding raw chicken (which is not appealing to me). By the way, I share your passion for peanut butter. :9 It is my favorite addition to steel-cut oatmeal.

Thank you for responding to all the requests for a calendar and including everything we asked for and more. It is my joy to support your business. :-)

Merry Christmas and many hugs and prayers for a blessed new year (and smooth sailing for the next filming project)! :* Wishing you a happy and healthy 2007! :-)

Blessings,
Heather B.

“So whether you eat or drink or whatever you do, do it all for the glory of God” (1 Corinthians 10:31 NIV).
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Old 12-21-2006, 08:56 PM
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Default RE: Outstanding!!!

Well, I like the calendar too but it arrived with one edge folded over about 1/2 an inch. The calendar is packaged with one piece of cardboard on one side. The other side is vulnerable to damage beacuse the envelope it is mailed in is not very protective. So I emailed customer service and they said they would take my comments into consideration for future mailings




















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Old 12-21-2006, 10:02 PM
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Default RE: Outstanding!!!

Heather,

Not Cathe, obviously, but I wanted to say that you wrote a beautiful message. I also love all of the calendar's elements. The quality is remarkable (as is all of Cathe's stuff). I can't wait until I can order a Cathe Fleece (It is getting cold). I wish I loved peanut butter, but the only thing I can stand it on is celery. Have a happy and wonderful Christmas and 2007!:D
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Old 12-21-2006, 10:57 PM
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Default RE: Outstanding!!!

Thank you for your sincerely generous feedback and holiday wishes Heather. How kind of you. I, too, wish you and your family a Merry Christmas.

Guess what, I love steel-cut oatmeal too. MMMMMM!
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